♥ You can view the contents of your purchase in your basket and change or delete the number of items in your order. What’s more, you can also select items you like on the APP to purchase at a later time.
♥ Please remember that littleprincessclub.com does not guarantee that items you save in your basket will remain in stock. Therefore, if one of them sells out, you will be able to see that information in that section.
♥ All our items are priced the same online and in-store.
♥ If there is any difference between the prices shown on the website and those marked on the label on the clothes, the correct price will be the one shown when you purchase it.
♥ Please keep in mind we do not adjust prices for items whose original prices may have been reduced.
ABOUT PRE-SALES CONSULTATION
♥ Little Princess Club provides a full range of professional shopping information, you can contact our customer service, understand the details of the product, as well as the specific promotion activities.
♥ If you have any questions about the actual product, welcome to make an appointment to try and purchase at our physical shop.
ABOUT PRE-ORDER ITEM
♥ For items/size that are not currently in stock, however they are available to purchase in advance. As we will preparing these items for you, in the size you require, payment will be taken in advance.
♥ Please consult with our Customer Service to confirm about the size you wish to order is available to pre-order.
♥ Please understand that product availability is not guaranteed, as product supplies can be subject to external factors that may be outside of our control. In this unlikely case, you will, of course, be refunded.
♥ As mentioned above, payment will be taken upon placing the order. The items will then be processed for delivery once the pre-ordered product has arrived at our warehouse facilities.
♥ After completing your purchase we will send you a confirmation email with all the details.
♥ Please remember that it will not be possible to cancel or amend your order if it is already in an advanced stage of preparation.
♥ Default Courier Service Provider – SF Express (Hong Kong, Macau, and Taiwan).
♥ If you need to choose another Courier Service Provider, please contact customer service for details.
♥ If it is an in-stock item, we will ship it within 48 hours after payment; if it is a pre-order item, we will ship it within 1 week after payment.
ABOUT AFTER-SALES SERVICE
♥ Little Princess Club promises to provide you with a “7-day Unconditional Exchange Service” (subject to the Exchange/Return Policies)
♥ Customer service will contact you after verifying the message within 1-3 working days after receiving your return-for-exchange parcel, handling the exchange for you
ABOUT CHROMATIC ABERRATION
♥ The color of the goods on the website will be slightly different from the actual color due to lighting or display reasons.
♥ The color will be subject to the actual product. If necessary, please make an appointment to buy at our physical shop.